Frequently asked questions – Travelodge Madrid Torrelaguna:
What time is the check in at Travelodge Madrid Torrelaguna hotel ?
You are welcome to check in anytime after 15:00.
If you booked directly with us, early check-in is possible starting from 12:00.
If you booked via a third party, early check-in is at an extra cost of 10 EUR per room
Is there a parking at Travelodge Madrid Torrelaguna hotel ?
There is an underground secure parking at the same property just behind the hotel but IT IS NOT managed by Travelodge. This means we cannot reserve it to you in advance or manage the parking lots at all. The rate is 24.00EUR/day (subject to modifications by the parking management company).
How can I provide feedback about my stay at the hotel Travelodge Madrid Torrelaguna?
To submit your feedback, please send an email to: travelodge.torrelaguna@travelodge.co.uk and vanessa.villacastin@travelodge.co.uk with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
Does Travelodge Madrid Torrelaguna hotel provide shuttle services to and from airports ?
We do not offer shuttle services.
What is the price of breakfast at Travelodge Madrid Torrelaguna hotel ?
Breakfast is open to guests and visitors:
• Price per adult: 10 EUR
• Price for kids (under 12) : 5 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
Can I arrange an early check-in for my reservation at Travelodge Madrid Torrelaguna hotel?
Please send an email to: travelodge.torrelaguna@travelodge.co.uk with the following information:
• Reservation or accommodation number
• Check-in date
• Check-in time
• Email address
• Phone number
What are the taxi fares from Travelodge Madrid Torrelaguna hotel to the main points of interests ?
Here are some approximate taxi fares and time ranges
• Aeropuerto Madrid Barajas Adolfo Suarez 20 EUR, 15mn.
• Madrid Puerta de Atocha-Almudena Grandes 15 EUR, 20mn.
• Royal Palace of Madrid 15 EUR, 12mn.
• Reina Sofía Museum 15 EUR, 8mn.
How can I get an invoice from the Travelodge Madrid Torrelaguna hotel?
To request an invoice, please send an email to: travelodge.torrelaguna@travelodge.co.uk with the following information:
• Reservation or accommodation number (if you have one)
• Email address
• Phone number
How can I cancel my booking with the Travelodge Madrid Torrelaguna hotel?
• If you have booked directly with the hotel:
-Flexible rate
Before 12:00 noon on the day of arrival, no charge.
After 12:00 noon on the day of arrival, the first night of the reservation will be charged.
-Non-Refundable Rate
100% of charges from the moment the reservation is made.
A period of one hour is granted for rectifications/modifications free of charge in case of misunderstanding in the reservation.
Please click on this link to manage your reservation: find my reservation.
If you cannot find your reservation, please send an email to: travelodge.torrelaguna@travelodge.co.uk with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address
• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
To cancel a reservation:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to cancel the reservation.
Refunds will depend on the cancellation policy clearly stated at the time of booking and in the confirmation email.
Please note the hotel is not able to make any exceptions to this policy.
How many rooms are there at Travelodge Madrid Torrelaguna hotel ?
We have 74 rooms.
Double room: 33 rooms
• Surface: 15 to 15 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
Twin room: 24 rooms
• Surface: 15 to 15 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
Family room: 15 rooms
• Surface: 20 to 20 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 bathroom with WC
Adapted room: 2 rooms
• Surface: 17 to 17 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
What time is the check out at Travelodge Madrid Torrelaguna hotel ?
Regular check-out is until 12:00.
It is possible to request a late check-out, up to 14:00, subject to availability.
The price is 10 EUR per room.
Is the reception at hotel Travelodge Madrid Torrelaguna open 24/7?
The front desk is open 24/7
Does hotel Travelodge Madrid Torrelaguna offer private transfer to/from airports or train stations?
We offer a quality service of private transportation from the main transportation spots (airport, train station, etc...) to the hotel and back.
This service is operated by Welcomepickups, a 3rd party company we trust in. Upon reservation, you will receive an email where you can easily book such a service.
Where exactly is Travelodge Madrid Torrelaguna hotel situated ?
This is our address
Calle de Torrelaguna, 69, 28027 Madrid, Spain.
Click on DETAILS to see it on the map
Does the Travelodge Madrid Torrelaguna hotel provide laundry services ?
We do not have an in-house laundry for guests but we have a nearby collaborating company. You can leave your clothes at the reception for them to be cleaned by this company (Mon to Fri).
They normally return the laundry in 24hours.
Price for a regular wash (6 to 8kg) is 6eur aprox. Ironing of a clothing article is around 2€.
What is the breakfast menu at Travelodge Madrid Torrelaguna hotel ?
We offer Buffet breakfast.
See menu items below:
. Breads & cakes: bagels, baguette, pancakes.
. Eggs: boiled eggs, omelettes, scrambled eggs.
. Cereals: cereals, granola.
. Fruits & vegetables: baked beans, fresh fruits, salad.
. Dairy: butter, yogurts, cheese.
. Meat & fish: sausages, bacon.
. Drinks: fresh fruit juice, hot chocolate, coffee.
What is Travelodge Madrid Torrelaguna hotel star rating ?
Our hotel is part of Travelodge Hoteles España.
- Star rating: 3 stars.
- Service category: Midscale.
More info here
Does Travelodge Madrid Torrelaguna hotel have a reward & loyalty program ?
We are sorry, but we do not have a loyalty program.
Are there any discount codes at Travelodge Madrid Torrelaguna hotel ?
We do not have any promo code available.